Shipping Policy
Everything you need to know about how we deliver your Kawilcin collection.
1–2 Days
Processing time before shipment
3–7 Days
Standard delivery within the US
Worldwide
International shipping available
Processing Time
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order ships.
Domestic Shipping (United States)
- Complimentary Shipping: Free standard shipping on all orders over $150.
- Standard Shipping: $9.95 — 3–7 business days.
- Express Shipping: $24.95 — 1–3 business days.
International Shipping
- Canada: $19.95 — 7–14 business days.
- Europe & UK: $29.95 — 10–21 business days.
- Australia & New Zealand: $34.95 — 14–21 business days.
- Rest of World: Calculated at checkout — 14–28 business days.
International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. We cannot control or predict these charges.
Order Tracking
Once your order ships, you will receive an email with a tracking number. You can also track your order anytime on our Track Order page using your order number.
Shipping Delays
Delivery times are estimates and not guaranteed. Kawilcin is not responsible for delays caused by carriers, weather, customs processing, or incorrect shipping information. If your order is significantly delayed, please contact us.
Lost or Stolen Packages
If your tracking shows delivered but you have not received your package, please check with neighbors and your building management first, then contact us within 7 days. We will work with the carrier to locate your package or arrange a replacement.
Incorrect Address
Please verify your shipping address before completing your order. If an error is found after checkout, contact us immediately. We are not responsible for packages delivered to an incorrect address provided by the customer.
Questions?
Reach us at kawilcin29@gmail.com.